Education Services

Our education Services provide you with the knowledge and skills necessary to fully understand the capabilities of you applications and maximize their use. To help you maximize the potential of Excelleris’ products and minimize your learning curve we offer the following:

• Instructor Based Training Services
• On-Line User Documentation
• Updated Software Release Training
• Customized on-site training
• Retraining for existing staff

Consulting & Business Intelligence Services

Excelleris offers on site business consulting services and operational assessments. Using an approach customized to your needs, our team facilitates all stages of development – from planning to technical implementation to post install assessments. Our services include:

• Test Code Nomenclature
• Standards Mapping
• Identification of Connectivity Requirements
  

Support Services

Our support staff is available to resolve technical product issues. Together they work to provide rapid diagnosis, issue escalation and problem resolution ensuring that you can quickly get back to serving your patients. Our standard support services include:

• Toll Free 1-800 number
• Technical Support
• Trouble Shooting
• Day-to-day Tactical Problem Solving