Getting your lab test results on your computer is a no-brainer
July 13, 2010
By Pamela Fayerman, Vancouver Sun's Health Issues Reporter
"Since I wrote this story about how patients in B.C. can access their lab results through a secure, internet website portal, nearly 20,000 people have registered for the service and the number reportedly climbs 400 a day.
That's great news because it shows that people are interested in being proactive about their health. What's even more encouraging is the demographic of many of those who are signing up to get their lab results on their computers: people over the age of 55, including 300 over the age of 80.
Lindsay Allan, of Excelleris Technologies, which provides the service available to patients going to any one of 100 labs in the province, said she expects there will be 75,000 patients registered by the end of the year and as many as 500,000 within a few years.
As recently as last week, I suggested to a friend who lives in another province that he should request his lab results be sent to him after his annual physical. He did, but an employee in the lab told him that it wasn't possible to mail the lab results to him. He could only obtain his results from his family doctor. That's not only antiquated health care but poor customer service and patient care. Your health records belong in your possession. No one should have to book an appointment with a doctor just to get lab results. I've been receiving lab results by mail for at least a few years. Labs in other provinces need to get with the program."
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