Launchpad Tutorials

Launchpad Account PIN and E-mail

You can add a PIN and e-mail address to your Launchpad account so that you can reset your password whenever needed, without calling the Excelleris Support Desk.  The following tutorials provide instructions on how to add and change your PIN and e-mail address as well as reset your password.

• How to Reset your Password

How to Install Client Certificate

Launchpad is supported in the following operating system and browser:

• Windows / IE
• Windows / Firefox
• Mac / Firefox

How to Uninstall Client Certificate

The following tutorials provide step-by-step instructions on how to uninstall the Excelleris Client Certificate from the following supported operating systems and browsers:

• Windows / IE
• Windows / Firefox
• Mac / Firefox

Launchpad Inbox Overview

This tutorial provides an overview of how to view, print and search patient reports in Launchpad Inbox.

Subscribe to E-mail Alerts

This tutorial provides instructions on how to subscribe to the e-mail Alerts feature within your Launchpad account. Enable the e-mail Alerts feature to receive email notification of new or overdue reports in your Inbox.